1) Which are the locations that you deliver to?
We deliver to over 2,500 cities in India covering 13,000+ pin codes.
2) How soon do you dispatch an order?
We stock mostproducts that we sell which enable us to ship your order within 2 - 3 working days of placing the order.
In some cases, it may take 7 – 10 working days depending on item availability. Some products which are unavailable that need production, may take longer to dispatch. We will intimate you in such cases.
3) When will my order get delivered?
We provide 7 – 10 working days delivery in over 500 cities in India.
4) How much do you charge for delivery?
NO STATE ZONES COUNTRY COURIER AMT
1 Andhra Pradesh South Zone India 150
2 Arunachal Pradesh North East Zone India 150
3 Assam North East Zone India 150
4 Bihar East Zone India 150
5 Chandigarh North Zone India 150
6 Chhattisgarh Central Zone India 150
7 Dadra and Nagar Haveli West Zone India 150
8 Daman and Diu West Zone India 150
9 Delhi North Zone India 150
10 Goa West Zone India 150
11 Gujarat West Zone India 150
12 Haryana North Zone India 150
13 Himachal Pradesh North Zone India 150
14 Jammu and Kashmir North Zone India 150
15 Jharkhand East Zone India 150
16 Karnataka South Zone India 100
17 Kerala South Zone India 100
18 Madhya Pradesh Central Zone India 150
19 Maharashtra West Zone India 150
20 Manipur North Zone India 150
21 Meghalaya North Zone India 150
22 Mizoram North Zone India 150
23 Nagaland North Zone India 150
24 Odisha East Zone India 150
25 Pondicherry South Zone India 100
26 Punjab North Zone India 150
27 Rajasthan West Zone India 150
28 Sikkim North Zone India 150
29 Tamil Nadu South Zone India 50
30 Telangana South Zone India 150
31 Tripura North Zone India 150
32 Uttar Pradesh North Zone India 150
33 Uttarakhand North Zone India 150
34 West Bengal East Zone India 150
5) How can I track my order?
You will be notified through a SMS once your order is shipped containing the courier tracking details.
6) Which courier do you use to deliver?
We used professional courier & French express courier to ship most orders.
7) What should I do if the carton is damaged or tampered at the time of taking the delivery?
We request you not to accept delivery of parcels where the carton is damaged, tampered or the brown-tape sealis open. Please take a photo of the parcel before refusing and email it to us on [email protected]
8) How do I know if my order is confirmed?
You will receive an email and an SMS for all successful orders. In your Aammii My Account, successful Prepaid orders will be in "Processing", "Packed" or "Complete" status depending upon the exact status of the order. Unsuccessful orders will be either in "Pending" or "Cancelled" status. You can always contact our customersupportfor any queries relating to the status of your order.
9) My bank account is debited but order status on the AAMMII is showing as Pending?
This happens in case the connection between our website and the payment gateway is broken due to issues like the slow internet. In case your bank account is debited but order status on our website is showing as Pending, do not worry as we receive a confirmation for all successful payments from our payment gateway the next day. On receipt of such confirmation, your order status will be updated to "Processing" (i.e. Confirmed).
10) How do I place bulk orders?
You can send in your inquiries about bulk orders to [email protected]
11) I don’t want the package to carry an invoice.
Invoices are mandatory to be put along with the parcel due to Government regulations.
12) Do you ship outside India?
We currently ship in India only. If you want delivery outside India, you can order from ourEmail: [email protected]