1) Which are the locations that you deliver to?
We deliver to over 2,500 cities in India covering 13,000+ pin codes.
2) How soon do you dispatch an order?
We stock mostproducts that we sell which enable us to ship your order within 2 - 3 working days of placing the order.
In some cases, it may take 7 – 10 working days depending on item availability. Some products which are unavailable that need production, may take longer to dispatch. We will intimate you in such cases.
3) When will my order get delivered?
We provide 7 – 10 working days delivery in over 500 cities in India.
4) How much do you charge for delivery?
| NO | STATE | ZONES | COUNTRY | COURIER AMT |
|---|---|---|---|---|
| 1 | Andhra Pradesh | South Zone | India | 150 |
| 2 | Arunachal Pradesh | North East Zone | India | 150 |
| 3 | Assam | North East Zone | India | 150 |
| 4 | Bihar | East Zone | India | 150 |
| 5 | Chandigarh | North Zone | India | 150 |
| 6 | Chhattisgarh | Central Zone | India | 150 |
| 7 | Dadra and Nagar Haveli | West Zone | India | 150 |
| 8 | Daman and Diu | West Zone | India | 150 |
| 9 | Delhi | North Zone | India | 150 |
| 10 | Goa | West Zone | India | 150 |
| 11 | Gujarat | West Zone | India | 150 |
| 12 | Haryana | North Zone | India | 150 |
| 13 | Himachal Pradesh | North Zone | India | 150 |
| 14 | Jammu and Kashmir | North Zone | India | 150 |
| 15 | Jharkhand | East Zone | India | 150 |
| 16 | Karnataka | South Zone | India | 100 |
| 17 | Kerala | South Zone | India | 100 |
| 18 | Madhya Pradesh | Central Zone | India | 150 |
| 19 | Maharashtra | West Zone | India | 150 |
| 20 | Manipur | North Zone | India | 150 |
| 21 | Meghalaya | North Zone | India | 150 |
| 22 | Mizoram | North Zone | India | 150 |
| 23 | Nagaland | North Zone | India | 150 |
| 24 | Odisha | East Zone | India | 150 |
| 25 | Pondicherry | South Zone | India | 100 |
| 26 | Punjab | North Zone | India | 150 |
| 27 | Rajasthan | West Zone | India | 150 |
| 28 | Sikkim | North Zone | India | 150 |
| 29 | Tamil Nadu | South Zone | India | 50 |
| 30 | Telangana | South Zone | India | 150 |
| 31 | Tripura | North Zone | India | 150 |
| 32 | Uttar Pradesh | North Zone | India | 150 |
| 33 | Uttarakhand | North Zone | India | 150 |
| 34 | West Bengal | East Zone | India | 150 |
5) How can I track my order?
You will be notified through a SMS once your order is shipped containing the courier tracking details.
6) Which courier do you use to deliver?
We used professional courier & French express courier to ship most orders.
7) What should I do if the carton is damaged or tampered at the time of taking the delivery?
We request you not to accept delivery of parcels where the carton is damaged, tampered or the brown-tape sealis open. Please take a photo of the parcel before refusing and email it to us on aammiisanthai@gmail.com
8) How do I know if my order is confirmed?
You will receive an email and an SMS for all successful orders. In your Aammii My Account, successful Prepaid orders will be in "Processing", "Packed" or "Complete" status depending upon the exact status of the order. Unsuccessful orders will be either in "Pending" or "Cancelled" status. You can always contact our customersupportfor any queries relating to the status of your order.
9) My bank account is debited but order status on the AAMMII is showing as Pending?
This happens in case the connection between our website and the payment gateway is broken due to issues like the slow internet. In case your bank account is debited but order status on our website is showing as Pending, do not worry as we receive a confirmation for all successful payments from our payment gateway the next day. On receipt of such confirmation, your order status will be updated to "Processing" (i.e. Confirmed).
10) How do I place bulk orders?
You can send in your inquiries about bulk orders to aammiisanthai@gmail.com
11) I don’t want the package to carry an invoice.
Invoices are mandatory to be put along with the parcel due to Government regulations.
12) Do you ship outside India?
We currently ship in India only. If you want delivery outside India, you can order from ourEmail: aammiisanthai@gmail.com
